Shipping policy

Please allow extra time for your order to arrive.

Due to the ongoing COVID-19 outbreak, our shipping partners are currently experiencing delays. Because of this, your order may arrive after the date listed on your order tracking page. We sincerely apologize for the inconvenience.

To ensure that your package is properly delivered and that you receive your package within the time frames we advertise, please make sure that your address is correctly entered and includes all relevant and/or required information. The use of correct abbreviations, street numbers, building or apartment numbers, and route information (if applicable) is critical for ensuring timely delivery. We do not take responsibility for lost, misplaced, or incorrectly delivered shipments if the address information provided is incorrect or incorrectly entered at the time of purchase.

Processing time
All orders are subject to processing time that is separate and apart from the time it takes for a shipment to reach its destination once it has been picked up from our fulfillment center by the applicable carrier. Depending on a number of factors, standard domestic and international orders may take up to 4 business days (excluding Saturdays, Sundays, and Holidays) to process.

Shipping & Handling
We will use USPS to ship to most locations. Alternative carriers may be selected at our sole discretion to meet shipping requirements. Please note that orders may take 4-13 business days from the date that it is shipped out, not necessarily from the date that it is placed. Your final shipping cost is displayed at the point of checkout.

When your order has been shipped, you will receive an email with tracking information.

Shipping fees
Shipping fees are non-refundable. If you refuse any shipments from stylesbyshauntell.com, you will be held responsible for the original shipping charges, plus the cost of returning the package to us. This amount will be deducted from any credit issued.

Delivery claims
Styles by Shauntell does not hold or accept responsibility for packages that have been reported as delivered by the carrier. We do not issue refunds or credits for packages that the carrier confirms as being delivered.

Check on your order anytime
You may track your order at anytime. If you still have questions, we’re happy to help. Email us at customerservice@stylesbyshauntell.com or give us a call at 1 (424) FASHION.